FAQ's


 

[Q] When will my order be shipped?

[A] Please allow 1-3 days business days for your order to be processed and shipped out.

 

[Q] What forms of payment do you accept?

[A] We accept Visa, Master card, American Express and Paypal.

 

[Q] Do I need a Paypal account to purchase from this store?

[A] No you are not required to have a Paypal account to purchase from this store. However, if you already have a Paypal account, you may use it as your payment method.

 

[Q]  Can I have a discount code applied after I have placed my order?

[A] No. All discount codes must be applied at the time of checkout.

 

[Q] Can I modify or cancel my order?

[A] Because we want to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.  

 

[Q] How do I check on the status of my order?

[A] Confirmations are sent via email automatically once an order and payment has been received. You can also log into your account to check the status of your order thereafter.

 

[Q] What shipping options do you offer?

[A] We ship anywhere in the world using USPS Priority Mail and USPS Express Priority Mail. This service allows us to offer fast standard delivery in 3-5 business days and express delivery in 1-3 business days depending on order processing time and the distance of the shipping address from our distribution center in Miami, Florida. 

 

More Questions

If you have further questions, please feel free to contact us.